1. About Us

Protaras Connected (“we”, “us”, “our”) operates a digital membership service known as the Protaras Card, providing access to exclusive offers, discounts, and loyalty rewards at participating businesses in Protaras, Cyprus.

2. Membership Overview

By registering for a Protaras Connected account and/or purchasing a Protaras Card, you agree to:

• These Terms & Conditions
• Our Privacy Policy
• Any additional guidelines published on our website

Membership provides:

• Access to member-only deals
• Access to loyalty rewards schemes
• A digital membership profile/card

3. Eligibility

You must:

• Be at least 18 years old, or
• Have permission from a parent/guardian

We reserve the right to suspend or terminate accounts that provide false information.

4. Membership Fees

• Membership may be offered as paid or free, depending on current offers
• Where applicable, fees will be clearly displayed before purchase
• Payments are processed securely via Stripe

We do not store your payment details

5. Payments & Billing (Stripe)

All payments are handled by Stripe, a third-party payment provider.

By purchasing a membership, you agree to:

• Stripe’s terms of service
• Secure payment processing outside our direct control

We are not responsible for:

• Payment processing errors
• Card issuer declines
• Banking issues

6. Refund Policy

Unless required by law:

• Membership fees are non-refundable once activated
• If there is a technical issue, we may review refund requests at our discretion

7. Use of the Protaras Card

Your membership:

• Is personal to you
• Must not be shared
• May be verified by participating businesses

We reserve the right to:

• Suspend accounts for misuse
• Remove access to offers if abuse is suspected

8. Offers & Discounts

Important bit — this protects you:

• All offers are provided by independent participating businesses
• Businesses are responsible for:
  • Honouring offers
  • Defining terms of use
  • Availability and exclusions

We do not guarantee:

• That offers will always be available
• That businesses will continue participation
• That discounts will meet expectations

Offers may:

• Change
• Be withdrawn
• Be limited by time, availability, or conditions

9. Loyalty Rewards

Where loyalty schemes are offered:

• Rewards are earned through valid visits/scans
• Each business sets:
  • Reward thresholds
  • Reward type

We reserve the right to:

• Prevent fraudulent activity
• Reset or remove loyalty progress if abuse is detected

10. QR Code & Visit Tracking

Your membership may include:

• QR-based check-ins
• Digital visit tracking

By using this:

• You agree to your activity being logged for reward tracking and analytics
• Data is used only to improve the service and track usage

11. Account Responsibility

You are responsible for:

• Keeping your login details secure
• All activity on your account

We are not liable for:

• Unauthorised access due to poor password security

12. Suspension & Termination

We may suspend or terminate your account if:

• You breach these terms
• You misuse offers or loyalty systems
• Fraudulent activity is suspected

No refunds will be issued in such cases.

13. Limitation of Liability

To the fullest extent permitted by law:

Protaras Connected is not liable for:

• Losses arising from use of offers
• Issues with third-party businesses
• Indirect or consequential damages

We act as a platform connecting members and businesses, not the provider of services.

14. Changes to the Service

We may:

• Add, remove, or modify features
• Change pricing
• Update offers or partnerships

We may update these Terms at any time.

15. Privacy

Your data is handled in accordance with our Privacy Policy.

We only collect necessary data for:

• Account management
• Loyalty tracking
• Service improvement

16. Governing Law

These Terms are governed by the laws of:

England and Wales

17. Contact

For any questions:

📧 info@protarasconnected.co.uk
🌐 protarasconnected.co.uk